Corporate Social Responsibility (CSR)

As a financial service provider, we are supervised by the Netherlands Authority for the Financial Markets (AFM).

We stay informed about the applicable laws and regulations and societal developments, and we ensure in a prudent manner that our relationships and activities are in compliance with them.

Our employees take the professional oath or promise. In this, they declare that they perform their duties to the best of their ability and place the customer's interest at the center.

We provide honest and clear information to customers.

A Complaints Procedure is in place to handle customer complaints.

As a participant in the Workgroup Bergwijkpark Diemen, we are actively involved in a safe working environment and neighborhood.

Among other things, through sponsoring and donations to good causes and sports purposes, we are involved in the community in which we are active.

Our office building complies with the Energy Label A for offices.

We send as much mail as possible digitally.

Our fleet largely consists of electric vehicles, reducing CO₂ emissions.

We encourage our employees to travel by public transport.

There are charging stations for electric cars in our parking lot, available for both visitors and employees.

All employees can work from home.

Our personnel policy is aimed at ensuring that our employees have the opportunity to develop and grow, in line with their needs and those of our organization.

Within our company, we treat each other with respect: bullying, discrimination, intimidation, and other unwanted behavior are absolutely not tolerated. Employees can contact the internal or external confidential counselor if they have unfortunately encountered any of these issues.

Safety and health in the workplace and good working conditions are part of our company.

We have a healthy work environment and contribute to the well-being and sustainable health of our employees through various vitality programs.