Corporate Social Responsibility (CSR)

• As a financial service provider, we are supervised by the Netherlands Authority for the Financial Markets (AFM).
• We are and remain aware of applicable laws and regulations and social developments and ensure that our relationships and activities are in accordance with them in a sensible manner.
• Our employees take the professional oath or promise. In this they declare that they perform their function in good faith and that they put the interests of the customer first.
• We provide honest and clear information to customers.
• A Complaints Procedure is in place to handle customer complaints.
• As a participant in the Bergwijkpark Diemen Working Group, we are actively involved in a safe working environment and neighborhood.
• By, among others, through sponsorship and donations to charities and sporting purposes we are involved in the society in which we operate.

• Our office building complies with Energy Label A for offices.
• We send mail digitally, as much as possible.
• Our fleet consists largely of electric cars, which reduces CO₂ emissions.
• We encourage our employees to travel by public transport.
• There are charging stations for electric cars in our parking lot, to be used by both visitors and employees.
• All employees can work from home.

• Our employee policy is aimed at giving our employees opportunities to develop, in line with their needs and those of our organization.
• Within our company we treat each other with respect: we do not tolerate bullying, discrimination, intimidation, and other undesirable behavior. Employees can contact the confidential adviser if they have unfortunately been confronted with this.
• Safety and health in the workplace and good working conditions are part of our company.
• We have a healthy working environment and contribute to the well-being and sustainable health of our employees through various vitality programs.

With corporate social responsibility we like to contribute to a beautiful and healthy future for everyone.