Report a claim Hienfeld
Scan the QR code to save the phone number in your contact details or call the Cyber Assist line.
088 28 66 400
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What is the Hienfeld Cyber Assist line?
The first 48 hours after an incident are crucial. The Hienfeld Cyber Assist line is available 24 hours a day. You'll immediately speak to someone in your language. We help you as follows:
Inventory meeting with your personal crisis coordinator
Experts are deployed immediately
We resolve most incidents within 72 hours
After 72 hours at the latest: discuss follow-up
The first 72 hours we do not charge any own risk
Advice to prevent future incidents
Financial loss settlement
FAQs
What can I expect when I call the Hienfeld Assist line?